Help Center
Frequently Asked Questions
Answers to common questions about custom flags, tapestry orders, production timing, and shipping.
Can I order a small quantity?
Yes. We support small-batch orders as well as larger wholesale and event quantities depending on the product type.
Can I customize with my own design?
Yes. You can send your own logo, artwork, slogan, or visual idea. We support image-based customization for many flag and tapestry products.
How long does delivery take?
Typical turnaround is about 10-20 days depending on customization complexity, quantity, material, and shipping destination.
What if there is a quality problem?
If there is a quality problem, contact us with photos and order details. Approved cases can receive a replacement or resend.
Need help with an order?
Send us your product link, quantities, deadline, and customization notes. We will confirm the mockup and payment instructions before production.