Returns
Refund & Return Policy
Because many products are custom made, please confirm details carefully before production starts.
Custom products
Custom products are non-returnable unless there is a quality issue or the delivered item is materially different from the confirmed order details.
Quality problems
If there is a quality issue, contact us promptly with clear photos, your order information, and a short explanation so we can review a resend or replacement.
Before production
If you need to change or cancel an order, contact us as early as possible. We will confirm what is still possible before production begins.
Need help with an order?
Send us your product link, quantities, deadline, and customization notes. We will confirm the mockup and payment instructions before production.